OUR STANDARDS

CONDITIONS FOR BOOKING

Our rules state that the reservation is considered valid upon receipt of 30% of the total balance. The down payment can be received by 2 methods: direct online payment, or upon receipt of a copy of the payment and your required personal information.
You will then receive a booking confirmation email, which we ask you to show on the day of arrival.
Will be able to stay in the villa, a number of people not exceeding, the number indicated at the time of booking.
The balance will be paid to us upon arrival, unless otherwise agreed with the owner.

CHECK-IN 4:30-8 P.M.| CHECK-OUT 10:30 A.M.

At check-in, which is available from 4:30 p.m. to 8 p.m., you will be asked to show your ID and a credit card, which will be held for the time it takes to conduct registration.
Check in after 8 p.m. has a cost of €30.

Please inform Casa Farlisa in advance of the time you expect to arrive. You can contact the property using the contact details found on the booking confirmation.

A security deposit of €500/stay, payable in cash, will be required uponarrival for precautionary purposes, which will be returned to you upon departure after a joint inspection of the accommodation. Any damages will be withheld from the deposit paid or charged.

If house rules, civil code, criminal code, or serious damage is caused to the property, the contract will be terminated immediately and guests will be asked to leave. We will also reserve the right to take legal action for reimbursement of the damage and inconvenience suffered.

ADDITIONAL COSTS

At Casa Farlisa children from 0 to 2 years old are always welcome and can stay, at the price of 50€/stay, in additional cribs, which we will arrange for you, On request, complete with bed linen. We will also provide you with high chair, plates and cutlery, and everything you need for a comfortable and safe vacation for your little ones.

An additional sanitation and cleaning/staying fee of €200 is required. Should the spaces be left very dirty you will be charged an additional fee.

Upon your arrival you will be asked to pay the tourist tax, €1 per person/night, for guests 12 years and older, as established by the City of Ragusa by City Council Resolution No. 80 of December 9, 2020.

The included electricity consumption is 250 kWh per week, each additional Kwh will cost 0.50€.
TERMS OF CANCELLATION

In case of cancellations up to 30 days before the arrival date, we will retain only 10% of the total reservation amount. The remaining 20% will be returned. If cancellation occurs by 29 days from the arrival date, the entire deposit will be retained. In case of no-show, the full amount of the stay will be charged.
Cancellations or changes to the stay must be communicated in writing.

Exceptions for cancellation:
No penalty will be charged for cancellations made within 48 hours of booking

*By paying the deposit for the reservation, you explicitly accept all the rental conditions of the property, including the cancellation terms.

Check availability and book your stay.